From today, nearly two million veterans can apply for and download a digital version of the Veteran Card on their smartphone.
The digital version will include information already featured on their physical card, displaying their name, photo, latest service, and date of birth with security features that protect their personal information. It highlights which service of the Armed Forces they last served in to unlock service-specific support and ending the need to carry a physical copy. Former Service Personnel can show their veteran status to access everything from housing and mental health support to reduced entry at museums and money off their shopping, using their phones.
The government said the move forms part of plans to “deliver national renewal by transforming public services so they work around people’s lives and not the other way round.”
It is the UK Government’s first digital document to be stored in the GOV.UK One Login app. Once application is approved, downloading the card takes minutes.
“Our veterans have given everything by serving for their country and it is only right that we give them all the support they need,” said Technology Secretary Liz Kendall, in a statement. “As we deliver national renewal we are modernising our public services so they work around people’s lives and keep pace with the digital world we live in.
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“The digital veterans’ card will help remove barriers, reduce red-tape and make it easier for people to access the public services they need.”
Veterans will be able to use the digital card to:
- Register their service background with their GP to access the healthcare opportunities. This can give them access to services in England such as Op RESTORE for physical health support and Op COURAGE for mental health and wellbeing.
- Confirm their military background to access supported housing through Op FORTITUDE, the Government’s secure referral system and support service for ex-Service Personnel who are at risk of or experiencing homelessness.
- Get support into high value careers with Op ASCEND – a free government-backed service linking them up with career advisors and veteran-friendly employers.
- Access discounts and services offered by participating businesses.
The digital card is optional and will initially be available for in-person use, with functionality set to expand over the coming months to enable online use.
The digital Veteran Card works alongside the existing physical HM Armed Forces Veteran Card.
