
More than 2.5 million people are now using the mygovscot myaccount to access public services online across Scotland.
The platform provides people living in Scotland with the ability to set up an online account that can be used across multiple organisations and to access online public services, such as paying council tax or requesting a parking permit, paying for school meals or applying for benefits.
Since its launch by the Improvement Service ten years ago, mygovscot myaccount continues to expand to new organisations and functions. The platform is now used by more than 50 percent of the eligible population in Scotland, a massive increase from the 19,000 accounts in use at the end of 2014.
mygovscot myaccount also provides authentication and identity verification for online National Entitlement Card applications through getyournec.scot and supports other platforms such as parentsportal.scot, tellmescotland.gov.uk – Scotland’s portal to discover and set alerts for public notices – and Young Scot cards.
If you liked this content…
mygovscot myaccount currently has more 90 integrations with back-office systems across 40 organisations, including all 32 councils across Scotland who use it to enable their citizens to access online services.
Elsewhere, digital ID service ScotAccount – which is run by the Scottish Government and separate from the local government my accountservice – has detailed how it is adopting a ‘security by design and default’ principle.
It is also building and testing a new service to help digitally and financially excluded people across Scotland prove who they are. While most commercial products on the market depend on scanning paper documents, VouchSafe relies on proving trusted relationships – the digital equivalent of countersigning passport applications.