Norwich City Council teams with Embridge to overhaul its systems

Norwich City Council chooses Embridge Consulting to implement Unit4 ERP to transform and modernise its finance and HR functions

Posted 2 August 2022 by Christine Horton

Digital transformation consultancy Embridge Consulting has been selected by Norwich City Council to modernise its finance and HR functions.

Norwich City Council says it wants to employ best practice and empower its teams with self-service options, as well as enabling faster and more effective reporting. This project will be the first major Software as a Service (SaaS) deployment across the Council’s back-office systems, providing a single view of their information, together with a unified process framework across both finance and HR.

Delivering Unit4’s ERP software, Embridge Consulting will also implement standard business processes and reporting. This will help the Council to overcome previous challenges, particularly around month and year-end reporting, as well as improve HR processes. The implementation, which is based on the firm’s Public Sector industry model, will ensure the Council gets the best value out of their tools as quickly as possible.

“Our duty is to serve the people of Norwich and to ensure our residents are at the heart of everything we do. A key aspect of this is to make sure we have the right IT solutions in place, whether they’re resident-facing or back-office systems,” said Annabel Scholes, Norwich City Council’s executive director of corporate and commercial services.

We’re very much looking forward to working with Embridge Consulting to guide us through the successful implementation of Unit4 ERP so that our new finance and HR systems are efficient, fit-for-purpose and can contribute to the ongoing success of the city council.”

Public Sector approach

Embridge Consulting’s Public Sector approach has been implemented across a number of other councils, including Cherwell District CouncilNorth Lincolnshire CouncilNorth East Lincolnshire CouncilGuildford Borough CouncilBasingstoke Borough CouncilNorth West Leicestershire District Council and Surrey County Council. The company also counts the Charity CommissionSocial Work England as customers.

The firm additionally has projects underway with the Northern Ireland Assembly (NIA) and the Independent Parliamentary Standards Authority (IPSA).

Mark Harris, business development director, Embridge Consulting said the cloud-based ERP solution “will provide many opportunities for efficiency across the finance and HR functions, enhancing the experience for employees across the Council.”