Author Archives for Gary Flood

Yes, we can replace civil servants with robots. The bigger question: ought we?

June 11, 2018 8:42 am Published by Comments Off on Yes, we can replace civil servants with robots. The bigger question: ought we?

If an onshore public service process costs $1 to deliver and a nearshore one $0.60, the robotic equivalent might get your outlay per process down to as little as $0.15. But, challenged GlobalData thinker Jess Figueras at last week's Think Smarter Working For Public Sector 2018 - should we actually go ahead and do that?


Global study claims smarter workplace = happier employees

June 5, 2018 8:05 am Published by Comments Off on Global study claims smarter workplace = happier employees

7,000 global employees in 15 countries' public and private sectors tell researchers they are much happier in their work and positive about their future, if they are working in a digital environment - definite food for thought for Thursday's Think Smarter Working For Public Sector 2018 conference...