Digital Identity: Global Roundup
June 23, 2025 6:43 am Comments Off on Digital Identity: Global RoundupDigital identity news from around the world.
Author Archives for Christine Horton
Beyond dashboards: Rethinking data-driven decision-making in the public sector
June 19, 2025 10:04 am Comments Off on Beyond dashboards: Rethinking data-driven decision-making in the public sectorThe future of public service delivery is data-driven. But to make that data useful, it must also be context-driven, journey-informed, and citizen-centred, says Jochem van der Veer, CEO and founder of TheyDo.
Public sector embraces gen AI, but faces security, skills and infrastructure gaps
June 19, 2025 9:17 am Comments Off on Public sector embraces gen AI, but faces security, skills and infrastructure gapsGen AI is expected to improve productivity, efficiency, and automation, with long-term ROI for public sector organisations.
Government sets out Cyber Growth Action Plan
June 18, 2025 9:10 am Comments Off on Government sets out Cyber Growth Action PlanNew Cyber Growth Action Plan sees £16 million in new funding; cyber experts from defence and big tech set to advise government on public sector cybersecurity, amid growing threats.
Salesforce shares agentic AI vision for public sector
June 17, 2025 6:58 am Comments Off on Salesforce shares agentic AI vision for public sectorSoftware giant says agentic AI can automate complex processes and enhance citizen experiences in the public sector.
Digital Identity: Global Roundup
June 16, 2025 7:09 am Comments Off on Digital Identity: Global RoundupDigital identity news from around the world.
A skills crisis we can fix: Why apprenticeships must be a national priority
June 16, 2025 7:04 am Comments Off on A skills crisis we can fix: Why apprenticeships must be a national priorityWith more than 750,000 young people economically inactive and key industries facing growing skills shortages Chris McNamara, founder and CEO of Pathway CTM, argues that smarter investment, better access, and reform of the apprenticeship system could help bridge the gap.
UK Spending Review: Industry Reaction
June 12, 2025 6:26 am Comments Off on UK Spending Review: Industry ReactionThe tech industry has been swift to weigh in on the Chancellor’s Spending Review, and the Government’s investment in digitalisation.
DWP modernising contact centres
June 12, 2025 6:20 am Comments Off on DWP modernising contact centresDWP is modernising and ensuring data sovereignty for its contact centre operations in partnership with Route 101 and NiCE’s CXone Mpower platform.
UK public sector: cyberattack is “a matter of time”
June 11, 2025 6:48 am Comments Off on UK public sector: cyberattack is “a matter of time”Research reveals gaps in cybersecurity strategies across the public sector.
