Oracle Health has made its Clinical AI Agent, Clinical Note solution generally available across the NHS and wider UK healthcare sector after a pilot programme at several trusts reported reduced documentation time and improved care coordination.
The AI-powered tool uses ambient voice capture to listen to clinician-patient consultations and automatically generate structured patient notes, care plans and follow-up actions in real time. Clinicians then review and approve the draft documentation, rather than manually typing notes during or after appointments.
The rollout follows trials at Barts Health NHS Trust, Imperial College Healthcare NHS Trust and Milton Keynes University Hospital, where the technology is now being deployed more broadly. Trusts involved in the pilot said the system helped clinicians cut administrative workload and share information more quickly with multidisciplinary teams.
Robin Kearney, consultant in acute medicine at Milton Keynes University Hospital, said the tool had allowed clinicians to complete documentation during consultations and provide patients with follow-up letters before they leave the department. “It’s improved the accuracy of my notes and given me a lot of time back.
“Plus, if another clinician sees the patient, they can write a note immediately so everyone else in the team will know within a few minutes what the plan is for the patient. That’s allowing that patient to get joined up care. That was really difficult before.”
Oracle said the agent is designed to integrate into existing electronic health record workflows, automatically drafting structured notes from conversations and filtering out irrelevant dialogue. The company claims this reduces time spent navigating forms and typing into clinical systems, a key contributor to clinician burnout.
“Our ongoing trial of the Clinical AI Agent has demonstrated the power that ambient voice technology can bring to the NHS,” said Sanjay Gautama, chief clinical information officer and Caldicott Guardian for Imperial College Healthcare NHS Trust and North West London Integrated Care Board.
“It is beneficial for both patient and clinician experiences. Our clinicians can focus on engaging with the patient, knowing that comprehensive and robust notes will be taken. These notes are then available for clinical staff to review, approve, and action appropriate follow-up care.”
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At Barts Health, group chief informatics officer Sarah Jensen said clinicians using the tool could document visits and sign off clinic notes in real time via a mobile app.
“Our clinicians who have been using the Oracle Health Clinical AI Agent have been able to document the patient visit and sign the clinic note in real-time,” she said. “They just need to download the app on their phone, place it near the patient to record the conversation, and this is processed in the trust system to strip out any chat that is not relevant to diagnosis or treatment.”
Government push on AI and productivity in the NHS
The UK launch comes as the Government seeks to accelerate digital and AI adoption across the health service as part of its 10-Year Health Plan, “Fit for the Future”, and the forthcoming National Cancer Plan, which highlights the role of ambient voice technology in improving patient experience by allowing clinicians to focus on the person in front of them.
Oracle Health said the timing reflects growing pressure on the NHS to tackle waiting lists, workforce shortages and bureaucratic processes.
“The healthcare industry is grappling with workforce shortages and overloaded clinicians on a global scale. By embedding advanced AI-powered capabilities into their workflows, we are directly tackling the administrative burden that contributes to burnout and hinders clinicians’ ability to focus on providing patient care,” said Seema Verma, EVP and GM, Oracle Health and Life Sciences.
“Bringing these innovative capabilities to the NHS is a key part of our commitment to help empower their doctors, so they can deliver exceptional care.”
Since its launch in the United States last year, the Clinical AI Agent has been adopted by more than 300 organisations and has helped save doctors more than 200,000 hours, while reducing the average documentation time per patient by approximately 40 percent.
