Government technology supplier Civica has formed a strategic partnership with Mobilise, a digital platform for unpaid carers, to strengthen social care support in local government.
Civica said the partnership reflects its ambition to go beyond core operational systems and help councils adopt more proactive, preventative approaches that mitigate demand and support long-term performance.
Mobilise’s AI-enabled digital community platform and Dynamic Carer’s Assessments will be integrated with Civica’s established social care case management solutions. Together, the technologies aim to help councils identify and support unpaid carers earlier, improve wellbeing and deliver better outcomes for citizens, while reducing pressure on frontline services.
The collaboration aligns with Civica’s expansion of its social care portfolio following the acquisition of OLM Systems, bringing together case management, digital engagement and community-based support.
If you liked this content…
Civica said the partnership creates a more connected approach to care delivery by linking frontline professionals with proactive digital support for carers, helping councils address growing demand and complexity in social care.
Jim Murray, chief corporate development officer at Civica, said the partnership would help councils move “from reactive to proactive models of care”, combining trusted systems with Mobilise’s experience of supporting unpaid carers.
James Townsend, CEO and co-founder of Mobilise, said the collaboration would expand access to timely support for carers while helping local authorities and partners build more sustainable social care systems.
In a statement, Civica said the partnership underlines its commitment to social value in the public sector, bringing together technology and a people-first approach to digital engagement. Civica and Mobilise said their joint approach will help councils work smarter, improve outcomes and unlock the benefits of more connected care.
