Editorial

Transformation still high on public sector agenda, says Softcat

Public sector realises the critical importance that technology will play in 2021, says new Softcat director

Posted 26 January 2021 by

Technology must continue to be at the top of the agenda for all public sector bodies, according to Softcat’s newly-appointed public sector director.

Speaking to TDP, Louise Fellows said here is no doubt that technology will continue to transform the public sector in 2021 and beyond.

“We saw an unprecedented demand and rapid implementation of new technology during 2020 in order for them to adjust to huge demands and new ways of working,” she said.

The public sector has been faced with multiple challenges so far, said Fellows. These include “moving thousands of employees to remote working, upgrading tired and creaking legacy IT systems and the stark reality that cybersecurity is not a nice-to-have but a must-have”.

“Now as these organisations look towards 2021 and beyond, they have realised the critical importance that technology and their people play, this brings great opportunity,” she said.

“This includes thousands of public servants acquiring new skills in the world of tech, leaders investing more time in how to lead a remote workforce and building longer term strategic transformation plans with their people at the heart.

It will also mean embracing partnerships with the tech industries now more than ever, she said.

“With new and emerging technologies comes great interest to attract new talent into public service life and finally a chance to make the changes they need in removing legacy IT once and for all and embrace all the emerging technology such as cloud, cyber and digital workplace,” she said.

More inclusive and informed communities

Formerly director of public sector UK&I at VMware, Fellows was appointed public sector director at the IT services provider following Ant Cowen’s move to sales director.

“I am excited to be joining Softcat at a time when its public sector business is going from strength to strength and I am looking forward to helping develop, support and drive the future growth of the public sector division,” said Fellows.

“Together we can evolve the business and work side by side with the public sector to develop more inclusive and informed communities right across the UK, which will help those in public services accelerate their digital transformation, master a software defined approach to business and IT, and transform cities and places for all citizens.

Softcat operates in six markets, including the UK and Ireland, with nine offices and its head office in Marlow, Buckinghamshire.