Author Archives for Christine Horton

Navigating the public sector staffing crisis: a call for sustainable solutions

October 25, 2023 7:42 am Published by Comments Off on Navigating the public sector staffing crisis: a call for sustainable solutions

In the realm of public services, a pressing issue has loomed large for some time, but now, in a landscape of industrial action and troubled local authorities, it's time to make meaningful changes, says Chris Hornung, managing director of public sector at Totalmobile.


Developing an alternative to passwords in public sector

October 24, 2023 7:05 am Published by Comments Off on Developing an alternative to passwords in public sector

In this Q&A, Jim Small, Managing Consultant – Head of Identity at Hippo, explains the need to replace passwords in the public sector, and how his team is working in a credible alternative in Passkey technology.


Q&A: Combatting fraud in the public sector

October 23, 2023 9:30 am Published by Comments Off on Q&A: Combatting fraud in the public sector

Every year at least £33.2 billion of taxpayers’ money is subject to fraud and error. And with 76 percent of the UK public sector taking payment card information over the telephone, contact centres can’t afford to leave any potential leaks unplugged. We talked to Richard Gregory, senior account director at Odigo, about tackling fraud from the inside, while enhancing citizen communication channels.


Achieving optimal data handling in the UK public sector

October 19, 2023 6:49 am Published by Comments Off on Achieving optimal data handling in the UK public sector

Kam Bhatoa, head of government at BJSS, delves into the challenges of data management within digital transformation across the UK public sector. Here, she highlights the imperative for organisations to advance technology while upholding privacy laws and data security, offering solutions for a more efficient, collaborative, and informed approach.