Author Archives for Christine Horton

Cybersecurity ‘falling short’ in public sector

August 28, 2025 6:37 am Published by Christine Horton Comments Off

Almost half UK public sector IT leaders report cybersecurity gaps.

AI, agility, and accessibility: Rethinking digital transformation in government

August 27, 2025 7:11 am Published by Christine Horton Comments Off

In this Q&A, Ashish Devalekar, EVP and head of Europe at Mphasis, discusses the challenges in implementing AI and digital transformation across the public sector.

Digital Identity: Global Roundup

August 26, 2025 7:17 am Published by Christine Horton Comments Off

Digital identity news from around the world.

Digital identity is coming of age, but what does it mean for regulated sectors?

August 26, 2025 7:05 am Published by Christine Horton Comments Off

Timothy Barnett, CEO at Credas, explains how the UK Government’s GOV.UK Wallet signals a major shift toward fully digital public services, with the first credentials – including a digital veterans card and digital driving licence – set to launch soon.

AI as a persona; defining the new rules of engagement

August 21, 2025 6:55 am Published by Christine Horton Comments Off

As businesses embrace AI internally, a new challenge emerges: How to strategically engage with customers’ AI agents as distinct personas – by Sarah Peña.

Salesforce rolls out AI agents to UK public sector

August 21, 2025 6:52 am Published by Christine Horton Comments Off

Salesforce launches Agentforce for Public Sector to automate time-consuming tasks across government.

Digital transformation failing to deliver in public sector, despite government push

August 20, 2025 9:00 am Published by Christine Horton Comments Off

Unit4 study reveals 75 percent of UK organisations yet to fully implement strategies.

British messaging firm takes aim at WhatsApp use in public sector

August 19, 2025 6:30 am Published by Christine Horton Comments Off

YEO Messaging is winning UK public sector business, arguing that the widespread use of consumer-focused apps like WhatsApp and Signal are exposing organisations and users to huge risks.