Author Archives for Gary Flood

Yes, we can replace civil servants with robots. The bigger question: ought we?

June 11, 2018 8:42 am Published by Comments Off on Yes, we can replace civil servants with robots. The bigger question: ought we?

If an onshore public service process costs $1 to deliver and a nearshore one $0.60, the robotic equivalent might get your outlay per process down to as little as $0.15. But, challenged GlobalData thinker Jess Figueras at last week's Think Smarter Working For Public Sector 2018 - should we actually go ahead and do that?