Defra enlists Kyndryl to support critical services

Defra aims to reduce network risk and manage technical debt

Posted 27 April 2023 by Christine Horton

The Department for Environment, Food and Rural Affairs (Defra) has contracted IT services provider Kyndryl to help manage and support the core network infrastructure used to host and run its critical services.

Defra said the agreement will help it to reduce network risk and manage technical debt as it modernises its systems and continues with its journey to the cloud.  

This is the first direct contract which Kyndryl has signed with Defra, having previously provided services to run and manage Data Centre Infrastructure and Networking, as part of a much larger, integrated and complex multi-supplier agreement. Defra has appointed Kyndryl under the G-Cloud 13 framework where Kyndryl offers multiple cloud services which are available to UK public sector organisations. 

“Kyndryl is thrilled to sign its first direct contract with Defra to manage and support its core network infrastructure, which is used to host and run critical services in support of Defra’s strategic aims to achieve a cleaner, greener country. This underpins our continued ambition and focus to support the UK’s public sector and to drive better outcomes for citizens,” said John Chambers, Kyndryl United Kingdom & Ireland president.  

Kyndryl said it will draw on its network and edge experience, and “technologies that help customers prepare for the next wave of cloud adoption with 5G-enabled edge and software-defined networking.”

In a statement it noted that public sector organisations need to balance cost efficiency with service quality to deliver improved customer experiences and increased positive outcomes.

“The need to digitally transform, adopt new multicloud hybrid infrastructure and platforms is critical for success. As this adoption happens, Kyndryl can advise, build and manage services to help organisations transform whilst providing service security and stability in legacy infrastructure environments as well as connectivity to sustain business continuity.”