Understanding the Policy, Practice and Delivery of Public Sector Identity

Date: Thursday 29 November 2018
Venue: One Great George Street, Great George Street, London, UK

Supported by

Diamond Partners


08:45 - 09:25


09:25 - 09:30


  • David Bicknell, Editor , Government Computing
09:30 - 09:55

Analyst Keynote

GlobalData’s chief analyst for technology thematic research Gary Barnett examines the landscape for the increased use of identity systems in the delivery of public services.

  • Gary Barnett, Chief Analyst, Technology Thematic Research, GlobalData
09:55 - 10:25

Government Keynote - A Change of Identity

What is the government’s approach to identity services? What are the implications for departments, identity providers, and citizens?

  • Andrew Elliot, Deputy Director for Digital Identity, Department for Digital, Culture, Media & Sport
  • Lawrence Hopper, Head of Policy and Strategy for GOV.UK Verify, Government Digital Service
10:25 - 10:45

View From The Department

Cheryl Stevens, DWP Digital’s Deputy Director, Identity & Trust Services, discusses the Department for Work and Pensions’ identity journey.

  • Cheryl Stephens MBE, Deputy Director, Identity & Trust Services, DWP Digital
10:45 - 11:05

Identity in Action

Examples of public sector departments and Identity Providers working together to improve government digital identity services.

  • Anthony Wilson, Product Manager, Identity Services, NHS Digital
11:05 - 11:35


11:35 - 11:55

How OIX Sees The Future Identity Landscape and Ecosystem

OIX’s members are working together to create the environment for service providers and consumers to leverage the next generation of identity solutions. So OIX has a perhaps unique view of the challenge that dealing with identity creates for both service providers and consumers alike. The costs of identity are currently too high, not just in terms of the management of identities themselves, but more importantly the lost business caused by subjecting consumers to difficult and repeated ID verification and clumsy logon processes. At the same time, the cost of doing nothing is poorly understood and is itself likely to be high.

With this in mind, OIX’s co-chair Nick Mothershaw will talk about OIX’s future vision for the identity landscape, considering the key eight areas that OIX has identified that need to be driven forward to achieve this vision. He will also discuss the thinking behind the various projects – both current and proposed – that OIX members are working on to progress this vision, step by step.

In summary, Nick will examine the future identity landscape as OIX sees it, and OIX’s role within the identity ecosystem.

  • Nick Mothershaw, Co-Chairman, OiX Europe, Director of Identity & Fraud Solutions, Experian
11:55 - 12:20

Developing the Identity Marketplace

Six months ago, the Government Digital Service (GDS) said it wanted “take its hands off the control” on identity, and work with the private sector to help grow digital identity creation. So how’s that going? This session will feature a range of interested players: IDPs, Hub providers, the banks and policy specialists, and focus on whether delivery is imminent or delayed.

  • David Alexander, Chief Executive, Mydex CIC
  • Carol Tullo, Barrister, Senior Consultant and Legal Counsel, The Trust Bridge
  • Jon Ellis, Account Executive, Public Sector, Ping Identity
12:20 - 12:40

Identity in Action

Simon will be sharing the identity insights from the companies and Government organisations in Ubisecure’s home territory of Finland where almost all adults engage in some way with a Ubisecure platform, product or service.

  • Simon Wood, CEO, Ubisecure
12:40 - 13:00

Remote Identity Verification

Jon will share insights from ongoing immigration programmes in the UK and Canada, where new technologies are enabling the secure, biometric verification of citizen identities remotely.

  • Jon Payne, Director, UK, WorldReach Software Corporation
13:00 - 14:00


14:00 - 14:30

Cross Government Identity Panel

The goal of today’s conference is very much to take the temperature of delivery in public sector identity services. This key panel session will examine progress across Whitehall departments, both large and small, Local Government and the NHS and discuss reasons for achievement and any barriers to progress. Departments and agencies taking part will include DWP, HMRC and DVLA.

  • Cheryl Stevens MBE, Deputy Director, Identity & Trust Services, DWP Digital
  • Paul Heskins, Senior Operations Leader and I.D Steering Group Chair, DVLA
  • Alison Walsh, Business Readiness Lead for External Government Departments, Government Gateway Transformation Programme, HMRC
14:30 - 15:00

International Identity

This session will put identity into an international context, discussing areas such as Electronic IDentification Authentication and trust Services (eIDAS) as well as discussing identity developments in other countries, such as Australia.

  • Keith Uber, Vice President, Customer Success, Ubisecure
  • Colin Wallis, Executive Director, Kantara Initiative
  • Ian Imeson, Senior Identity Architect, Signicat
15:00 - 15:20

Who Do We Think You Are? The BBC and Digital Identity

Colin Brown, Lead Identity and Access Management Delivery Architect at the BBC discusses how the broadcaster has delivered on two major identity projects.

The first, BBC Login, is aimed at providing an effective and consistent authentication for the BBC’s staff and their extensive wider family of freelancers, service providers and contributors who deliver its content and programming, with risk-based two factor authentication a key element. The second, BBC Identity, is to replace the organisation’s current identity and access management solution, with a strong focus on the user experience and the true business processes.

In this session, he discusses the goals, successes and challenges involved in the two projects, considering issues such as concept and culture, the importance of taking an Agile approach, and the unique challenges in delivering user-oriented I&AM projects.

With a strong track record of 15 years’ experience defining complete, costeffective IAM solutions to meet complex business requirements, including acting as a subject matter expert and leading the business and technical design for major IAM programmes, Colin Brown continues to be an innovator in his role as Identity and Access Management Delivery Lead at the BBC.

  • Colin Brown, Lead Identity & Access Management Architect, BBC
15:20 - 15:50

Futures Panel

Six months ago, our Future of Identity Panel made its mark with a series of bold views about identity services. This time, another group of identity exponents will be encouraged to make the case for identity.

  • Husayn Kassai, CEO & Co-Founder, Onfido
  • Harry Weber-Brown, Digital Innovation Director, TISA
  • Alex Laurie, Senior Director, Solution Architecture, ForegRock
15:50 - 16:00

Chair's Closing Remarks

  • David Bicknell, Editor, Government Computing
16:00 - 16:40