Think Digital Identity for Government 2021 – Virtual Conference

Government Keynote

Martin Taylor, Director, Digital Identity at Government Digital Service will discuss the current state of play of digital identity for the whole economy and plans for future policy development of digital identity across the public sector as a whole.

• Martin Taylor, Director, Digital Identity, GDS

BUILDING DIGITAL IDENTITY ONE BRICK AT A TIME – LEXISNEXIS® RISK SOLUTIONS

What is Digital Identity? How can Digital Identity be leveraged by government to remove online friction for trusted, genuine citizens, all while keeping increasingly sophisticated fraudsters out?

Join Richard Helliar, Director of Digital Identity and Fraud at LexisNexis® Risk Solutions, to understand how Digital Identity can solve real-life problems, build trust and help create a wall of protection around UK citizens and the government services they access.

• Richard Helliar, Director of Digital Identity and Fraud, LexisNexis® Risk Solutions

USING ATTRIBUTES TO MAKE CITIZEN IDENTITY A REALITY

Are attributes a central component of a citizen identity platform, and if so, how are they best incorporated into that platform. Within this, we will consider what part decentralised identity plays in an attribute-centric citizen identity platform?

• Mike Crockart, Transformation Lead, Scottish Government
• Lisa Talia Moretti, Digital Sociologist, Ministry of Justice Digital
• Jo Hollings, Identity Policy Lead, Identity and Trust Team, DWP Digital

FIGHTING IDENTITY FRAUD WITH BIOMETRICS

Fighting Identity Fraud with Biometrics: How the UK, US, Australian and Singapore governments are using online face verification to deliver digital services.

From tax returns to immigration to digital identity programs, public sector agencies around the world are moving secure services online thanks to face verification. Aarti Samani, SVP Product and Marketing at iProov, will explain how the latest technology is changing the way that citizens can access services online, with security, convenience, inclusivity and respect for privacy. The session will cover:

• Why face biometrics is the right authentication method for digital government
• The digital threat landscape: what’s happening today and what’s coming
• Case studies in how governments around the world are using the latest technology to accelerate their digital transformation programs

• Aarti Samani, SVP Product & Marketing, iProov

WHAT CAN GOVERNMENT LEARN FROM PRIVATE SECTOR BATTLES AGAINST FRAUD?

This panel session focuses on shared insight from companies fighting against fraud in the private sector. It considers regulations, tools and examples best practice that can help public sector organisation in its anti-fraud activities.

• Susan Morrow, Head of R&D, Avoco Secure
• Nick Caley, Vice President, ForgeRock
• Keiron Dalton, VP & UK Country Manager, Prove

IS DIGITAL GOVERNMENT A TECHNOLOGY OR POLITICAL DESIGN PROBLEM?

A discussion led by Kirsty Innes, Head of Digital Government at The Tony Blair Institute for Change.  This session aims to set Digital ID in the broader context of efforts to drive government digital transformation, and examine how the pandemic has accelerated and hindered progress.

• Kirsty Innes, Head of Digital Government, Tony Blair Institute for Global Change

BECOMING FUTURE FRAUD READY: APPLYING A NEW MINDSET TO RESPONDING TO DIGITAL ID FRAUD

As with every advance in technology, the expanding use of digital identities in government services will open up opportunities for fraud. Current approaches to assessing fraud risk tend to focus on what has happened in the past rather than what could happen in the future. We need a new way of thinking about fraud. One that accounts for an increasingly connected society and rapidly advancing technology.

In this talk Jackie Morley, Accenture’s Fraud, Risk and Compliance Strategy Lead, will explore the evolving landscape of fraud globally and suggest a new approach to assessing and mitigating risks, including a worked example of the approach in action.

• Jackie Morley, Fraud, Risk and Compliance Strategy lead, Accenture

LOCAL AUTHORITY DIGITAL IDENTITY

At our virtual conference in November 2020, we presented the findings of our Local Authority Digital Identity Survey, which gave some great insight into the current situations across multiple councils and local government organisations across the UK. Jessica Figueras will give an update on some of the work we have done in this space during 2021 and discuss some of the opportunities for local. authorities to move forwards with their various digital identity projects.

• Victoria Chapman, ICT & Digital Solutions Manager, Wirrall Borough Council
• Jessica Figueras, Vice Chair, UK Cyber Security Council
• Donna Joyce, Public Sector, Charities & NfP Account Director, Auth0

HOW COULD DIGITAL IDENTITIES COMBAT IDENTITY FRAUD?

Fraud has reached epidemic levels in the UK, and we need to do something about it. Cifas research has found three in every five cases of fraudulent conduct filed to the National Fraud Database relate to identity fraud, the vast majority involve criminals impersonating innocent victims in order to set up new accounts and facilities. This not only impacts the organisation being targeted, but also the victim left in fear as to what else may be done in their name.

Join Sandra Peaston, Director of Research and Development at Cifas, as she discusses the trends and enablers of identity fraud, explores the potential impact of digital identities, and outlines the standards for digital identity schemes recommended in the OIX fraud controls guide co-authored by Cifas.

• Sandra Peaston, Director of Research and Development, Cifas

IDENTITY IN ACTION: IRELAND’S MYGOVID PLATFORM

Microsoft’s CVP for Worldwide Public Sector, Julia Glidden hosts a fireside chat with Tony Shannon from the government of Ireland about the development and impact of the MyGovID platform for digital services, digital identity innovation, and the future of digital government.

• Julia Glidden, Corporate VP, Worldwide Public Sector, Microsoft
• Tony Shannon, Head of Digital Services, Office of Government Chief Information Officer, Department of Public Expenditure & Reform, Irish Government

INTERNATIONAL IDENTITY

This regular session look at examples of best digital identity practice, experience and learnings from identity experts across Europe and beyond. Normally we hear from global suppliers and industry experts, but for this conference we will be hearing from Identity professionals from various governments around the world to learn about their various experiences and enable us to get a wider perspective on the important identity issues for governments across the globe.

• Colin Wallis, Executive Director, Kantara Initiative
• Philip Lam, Executive Director of Identity, US Government (GSA)
• Sophie Ankarcrona Thelin, Digital Identity Policy Advisor, Ministry of Infrastructure, Government of Sweden
• Jonathan Thorpe, General Manager for Digital Identity and myGov, Digital Transformation Agency, Australian Government

HOW TO BUILD DIGITAL TRUST & BETTER EXPERIENCES?

2020 pushed the notion of trust to the forefront of all our lives. It forced many organisations to overcome long-standing reservations around trusting their employees to work from home and to place their faith in digital channels to serve the community. Join Ian Lowe, Director of Solutions Marketing at Okta, who will share his views on Digital Trust and address the key questions below:

• What is the quickest route to building and enhancing productivity, loyalty and engagement?
• What can government organisations be doing to build digital trust?
• What role do security tools and policies play in building digital trust?

• Ian Lowe, Director of Solutions Marketing EMEA, Okta

FUTURES PANEL

We close with our regular panel session discussing what tomorrow’s identity sector might look like.

• Jim Purves, Head of Identity Solutions, Post Office
• Diane Joyce, Executive Team, Women in Identity
• Philip Graham, Digital Programme Director, Blackpool Teaching Hospital
• Chris Eckl, CTO, Condatis
• Jon Payne, Executive Director, Global Partnerships, WorldReach Software

Chairs summary

Our chair, David Bicknell, summarises some of the of the sessions that you have heard this morning and that you can still view a breakout session with one of our supplier partners.

• David Bicknell, Principal Analyst, Technology Thematic Research, GlobalData