CHAIR’S WELCOMING REMARKS
Conference chair, Jessica Figueras, Vice-Chair of the UK Cyber Security Council, welcomes all delegates, sponsors, and speakers to our conference and sets out the day’s agenda.
- Jessica Figueras, Vice Chair, UK Cyber Security Council
GOVERNMENT KEYNOTE – PUBLIC SECTOR DATA
Christophe Prince, Director for Data and Identity at the Home Office will cover some of the opportunities and challenges facing public sector organisations like the Home Office in treating data as a strategic asset in the public interest.
- Christophe Prince, Director for Data and Identity, The Home Office
DATA FOR GOVERNMENT
Data is now the number one asset for public sector organisations wishing to transform outcomes for citizens, and there is huge excitement about the possibilities. Government has been increasingly active in furthering the use of data and AI, and consulting on a new pro-innovation regulatory framework.
But there’s trepidation too, with civil society organisations raising increasingly loud alarm bells over bias, privacy and security. It’s also not clear whether all public bodies have the infrastructure, resources and most importantly the skills to take advantage of the new approaches.
- Rosalie Marshall, Digital, Data and Technology Strategy Lead, The Home Office
- Charles Baird, Technology Lead, Central Digital and Data Office
- Tomas Sanchez Lopez, Chief Data Architect, Office for National Statistics
AUTOMATING DOCUMENT-HEAVY PROCESSES TO IMPROVE EMPLOYEE AND CITIZEN EXPERIENCE
Government employees enter public service to do impactful work that improves the lives of citizens and drives their nation forward. Despite those aspirations, many are met with document-heavy, manual processes, outdated technology, and administrative work that slows them down. On the other side of this are citizens applying for the services they require, who are often presented with friction-filled processes that steal hours of their time.
In this session we will explore how intelligent automation solutions can help the UK public sector automate data-centric, mission-critical processes, enabling employees to provide better, faster service.
– The status of automation in the UK public sector institutions
– What is intelligent automation and how it works
– Common use cases within public sector
– Best practices and tips on how to upgrade your organisation’s data-centric processes
- Jorge Ruiz, Senior Manager, Product Marketing, Hyperscience
- David Worsell, Managing Director, Ineo Digital
TOWARDS EXPLAINABLE AI
Many organisations are exploring the potential of machine learning to support decision-making – but public bodies are held to a higher standard than their private sector counterparts. Citizens expect to be treated fairly, and taxpayers expect accountability and transparency. Those using new approaches in service delivery or policymaking will increasingly be expected to explain their assumptions and reasoning, but not all techniques produce explainable outputs.
So what do public leaders need to know about explainable AI? What’s expected, and what questions should you be asking your technical teams and suppliers?
- Jeremy Darot, Head of Artificial Intelligence, The Scottish Government
- Carsten Maple, Fellow, The Alan Turing Institute
- Emma Wright, Director, Institute for AI
MORNING REFRESHMENT BREAK
APPRAISING INFORMATION FOR VALUE AND RISK – EMPOWERING DECISION-MAKING THROUGH DISCOVERY
Information is increasing in velocity, volume and variety. With the digital transformation that has gathered at pace during the pandemic, managing silos of information is more important than ever. Using insights through discovery across legacy, hybrid and cloud environments, effective decisions become a reality to enable organisations to appraise informational value and reduce risks and costs.
This sessions is a fireside chat between our host David Bicknell, Principal Analyst, Technology Thematic Research at GlobalData and one of our conference sponsors Simon Cole, CEO of Automated Intelligence.
- David Canning, Head of Digital Knowledge & Information Management & Departmental Records Officer, Cabinet Office
- Simon Cole, CEO, Automated Intelligence
IS PUBLIC SECTOR DATA WORKING FOR WOMEN?
The pandemic has shone a spotlight on how disease outcomes can be significantly different for men and women. And health is not the only area where that happens: from pensions and saving to crime and employment, men and women have notably and consistently different experiences.
How are public bodies approaching the challenge of collecting and using data for better policy and decision-making?
- Elisa Sai, Senior Director - AI, Data Science and Analytics, Capgemini Invent
- Robin Sutara, Chief data Officer, Microsoft UK
- Emily Bell, Local Training & Partnership Coordinator, UK Women's Budget Group
FROM DISEASE FOCUSED TO PATIENT-CENTRED: WHAT WILL IT TAKE TO TRANSFORM THE NHS?
The pandemic has laid bare the urgent need for a rethink of the UK’s healthcare system. Enabling interconnected patient and practitioner journeys with secure, data-driven experiences will be key to unlocking the future of the NHS and accelerating the shift to holistic experiences which address both health inequality and workplace diversity. By mitigating digital inequality and integrating digital to the whole, government can deliver both an improved health service and public health in the UK.
- Leontina Postelnicu, Head of Health and Social Care, techUK
- Neil Bacon, Senior Digital Strategist, Adobe
LUNCH NETWORKING BREAK
MODERNISING GOVERNMENT IT: HOW IDENTITY CAN HELP IMPROVE AND SECURE DIGITAL SERVICES IN THE PUBLIC SECTOR
A recent report surveying 200 IT and line of business decision makers within national and local governments across the UK revealed that Central and Local governments are keen to improve the accessibility and usability of digital services.
With nearly 90% of both Central and Local governments building external applications for citizens, the United Kingdom’s focus is on improving the accessibility of its services to citizens, without compromising on security. In spite of this, custom username and passwords are the primary means of authentication for government applications. With citizen expectations of digital government rising, identity and access management plays a pivotal role in enabling citizens to seamlessly and securely access government applications.
Join Clare White, Public Sector Account Manager at Okta and Emma Taylor, Analyst at GlobalData, as they discuss:
- Key trends observed in the United Kingdom pertaining to digital government
- Areas of opportunity for improving digital services
- The role of identity and access management in securing digital services in the public sector
- Emma Taylor, Associate Analyst, GlobalData
- Clare White , Public Sector Account Manager, Auth0
WOMEN IN DATA INTERVIEW
Roisin McCarthy, Founder of Women in Data talks with Laura Aldridge, Principal Product Owner – Data and Analytics Platform at the Pension Regulator about her career journey and the ups and down of working in data.
- Roisin McCarthy, Founder, Women in Data
- Laura Aldridge, Principal Product Owner – Data and Analytics Platform, The Pension Regulator
SAFE DATA SHARING: IS SYNTHETIC DATA A SOLUTION?
Some of the most promising areas for data innovation in government and the wider public sector are also some of the most sensitive. Developing targeted interventions, optimising medical treatments, and preventing fraud and security breaches increasingly mean processing large volumes of personally identifiable data. That data must be kept safe and used appropriately – a challenge that’s even greater when the data crosses organisational boundaries.
So what are the options when it comes to safe data sharing? And is anonymisation, using synthetic data, a solution?
- Dr Shruti Kohli, Lead Data Scientist (Innovation Lab), DWP Digital
- Lisa Allen, Head of Consultancy for Data Programmes, Open Data Institute
WHAT YOU NEED TO KNOW ABOUT CHILDRENS DATA
Public bodies have a special responsibility to safeguard children, and data relating to children is collected for a wide range of statutory and other purposes. Now the regulatory framework is beginning to tighten, with the introduction of the Age Appropriate Design Code, and the UK’s new online safety regime starting to take shape. What issues do public bodies need to consider in relation to children’s data? And how might new technology contribute to children’s safety and wellbeing in the UK?
- Alessandra Fassio, Advocacy and Relations Manager, Data for Children Collaborative with UNICEF
- Jen Persson, Founder, Defend Digital Me
- Claire Stuart, Head of Evidence, The Promise Scotland
Our chair, Jessica Figueras, summarises the sessions that you have heard today and closes the conference
- Jessica Figueras, Vice Chair, UK Cyber Security Council