The Digital ID Directory

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 WorldReach Software uses innovative processes and technology to verify you are who you say you are to enable digital services delivery, through its systems for:

• government travel services (borders, immigration, passport, consular) and digital citizen services;

• safe and seamless traveller journey with the travel sector; 

• highly trusted digital Identity verification and corroboration. 

WorldReach improves international travel safety and security through the modernisation of immigration and border management programs and the seamless traveller journey. We are recognized as innovators in passport issuance and consular services globally. 

At WorldReach, we believe the key to interoperability and user adoption of any Identity and Document Verification solution lies in strict adherence to international standards. Our focus is on chipped, standards-compliant identity documents which can be authenticated using the built-in digital security and cryptography independent of third party databases or manual reviews. 

Main office address

123 Buckingham Palace Road,
London, England

Telephone number

+44 (0) 7903 496 973


Key Products / Services / Sectors (USPs)

WorldReach’s remote Identity and Document Verification service is based on WorldReach’s IdentityReach and Know Your Traveller™ platform. It allows an eligible applicant to read and authenticate their ePassport (or eMRTD card) remotely, using a smartphone app to read the passport chip, validating the cryptographic security controls embedded in the chip, and avoiding reliance solely on OCR and scanned pictures. Biometric facial matching and genuine presence (also known as liveness detection) are used to verify that the applicant is the rightful holder of the validated ID document. This is similar to the functionality of border eGates.

This high level of identity assurance service is coupled with an automated back-end process suite that verifies the claimed identity, authenticates and checks the validity of documentation, determines eligibility, checks for watch list alerts and processes that application through to issue, rejection or referral.

It should be considered in any situation where there is a requirement to verify the identity of large numbers of individuals, typically as a step in a registration, on-boarding or application process. IdentityReach works 24/7 from anywhere there is network coverage and typically takes minutes to complete an application, with no prior coaching or experience. It was developed adhering to both Privacy-by Design principles and GDPR mandates. 

The service is designed to integrate and scale easily within planned or existing application processing and identity management ecosystems. It is highly configurable and comes with a suite of management, workflow and monitoring tools that can be tailored to the needs of the Customer.


Additional Product Suites:


A scalable solution that helps countries provide their citizens with improved accessibility to obtain a secure travel document from a Full Validity Passport to an Emergency Travel Document. 


Designed specifically to facilitate virtual borders for high volume, low-risk travellers for Electronic Online Visas (eVisas) and Electronic Travel Authorization (ETA) programs.


Area of focus


Internal services (enterprise)

Identity provisioning (IdP)





On-board RPs

Offer translation of protocols

Handles federation

Attribute brokerage

Can capture self-asserted

Can verify self-asserted

Can integrate with third parties

Verification services/support

Supply verification

Utilise verification services





Mobile device

Data store functionality

Attribute storage

Attribute sharing

Configurable for specific sectors (e.g. health)

Account management for users



On request

Account recovery


Help desk

Channel support




Digital assistant


Protocol support

SAML 2.0




Third party capability





Risk-based authentication

Anti-fraud support

Data minimisation support

Consent management

Variable registration (multi-user journey support)

Support for accessibility

Logging and audit

Billing system

User Journeys


Offline options, incl. F2F

Upgrade paths to increase assurance levels over time

Creation of delegated accounts


To modify system behaviour

For risk-based authentication

To use events to drive transactions

To manage user journeys, including verification

To handle LOA upgrades/downgrades

API available



Supports eID




“This [Chain of Trust] advancement will allow for earlier identification, predicative risk-assessments, pre-screening and facilitation of low-risk travellers through the entire travel continuum.”

Robert Stevenson, Director, Operational Management and Coordination Branch, Immigration, Refugees and Citizenship Canada

“We have had over 2.8 million applications in less than a year since it [the EU Settlement Scheme] fully launched to the public…Our use of world-class technology means that people can apply from the comfort of their home in as little as 15 minutes.…This level of innovation is unheard of in immigration systems around the world and something that we are extremely proud of.”

Brandon Lewis, Minister of State for Security, UK Home Office

“The [EU Settlement] scheme is the biggest of its kind in British history,”

Kevin Foster, Minister for Future Borders and Immigration, UK Home Office



Biometrics Institute

Digital ID and Authentication Council of Canada (DIACC)

Document Security Alliance (DSA)

Fido Alliance

International Air Travel Association (IATA)

International Border Management and Technologies Association (IBMATA)

World Travel & Tourism Council (WTTC)

Main point of contact

Name: Carl Gohringer


Phone: +44 (0) 7903 496 973