The Digital ID Directory

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GBG offers a range of solutions that help organisations quickly validate and verify the identity and location of their customers. Our market-leading technology, data and expertise help our customers improve digital access, deliver a seamless experience and establish trust so that they can transact quickly, safely and securely with their customers online.

Headquartered in the UK and with over 1,000 team members across 16 countries, we work with 20,000 customers in over 70 countries. Some of the world’s best-known businesses rely on GBG to provide digital services and keep the economy moving, from US e-commerce giants to Asia’s biggest banks and European household brands.

To find out more about how we help our customers establish trust with their customers, visit www.gbgplc.com and follow us on LinkedIn and Twitter @gbgplc 

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Main office address

The Foundation
Chester Business Park
Heronsway
Chester
CH4 9GB

Telephone number

01244 657333

Website

www.gbgplc.com

Key Products / Services / Sectors (USPs)

Our Identity Solution provides fast and compliant identity checks for every customer.

We combine world-leading data, technology and expertise.

Our global data partners have access to the richest data, giving you access to more than 4 billion customers.

Our innovators are continually improving our technology. A 100% decision rate online can be achieved through layering ID documents, data, biometrics and human reviewers to deliver the accuracy and insights you need. And because our risk profiles are uniquely flexible, you can optimise your identity verification processes to only onboard the customers you can trust.

Our expertise in compliance keeps our solution at the forefront of regulatory changes, and ensures you meet AML and KYC regulations with a GDPR compliant audit trail.

Our fast and simple onboarding experience, combined with regulatory rigour, means you gain more customers with no compromise to compliance.

Our professional services team can set up our solutions to match your business needs, and offer ongoing support to optimise your customer onboarding.

Services

Area of focus

Consumers

Internal services (enterprise)

Identity provisioning (IdP)

As-a-Platform

API

As-a-Service

Hub

On-board RPs

Offer translation of protocols

Handles federation

Attribute brokerage

Can capture self-asserted

Can verify self-asserted

Can integrate with third parties

Verification services/support

Supply verification

Utilise verification services

Authentication

MFA

Social

Biometrics

Mobile device

Data store functionality

Attribute storage

Attribute sharing

Configurable for specific sectors (e.g. health)

Account management for users

Yes

No

On request

Account recovery

Self-service

Help desk

Channel support

Omni-channel

Web

Mobile

Digital assistant

Other

Protocol support

SAML 2.0

OIDC

Oauth

UMA

Third party capability

External

Internal

Other

Other

Risk-based authentication

Anti-fraud support

Data minimisation support

Consent management

Variable registration (multi-user journey support)

Support for accessibility

Logging and audit

Billing system

User Journeys

Self-service

Offline options, incl. F2F

Upgrade paths to increase assurance levels over time

Creation of delegated accounts

Rules

To modify system behaviour

For risk-based authentication

To use events to drive transactions

To manage user journeys, including verification

To handle LOA upgrades/downgrades

API available

Yes

No

Supports eID

Yes

No

Testimonials

“Previously our manual process was open to fraudsters, now with GBG we are confident manipulated and fraudulent documents can be detected. This is helping to keep fraudsters away and providing us with the regulatory compliance reassurance that we require at Oanda.”

Graham Morris, Compliance Officer at Oanda.com

"GBG's PEP and Sanctions ongoing monitoring solution has helped to reduce our exposure to high-risk global customers. We receive flags for any high-risk players and also receive alerts if any existing player's status changes. This gives us confidence that we are automatically being protected and maintaining compliance. GBG's expertise and support help to ensure our process run smoothly and efficiently."

Charlie McMaw, Head of Fraud, Risk and Payments at High 5 Games

“GBG provides a global solution, on a single platform, and will play an imperative role in our mission to expand our international operations”

Yuval Tal, WorldCom Finance

Clients

Partners

Innovalor

Main point of contact

Name: Claire Bergin

Email: claire.bergin@gbgplc.com

Phone: 07929025572

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