GBG offers a range of solutions that help organisations quickly validate and verify the identity and location of their customers. Our market-leading technology, data and expertise help our customers improve digital access, deliver a seamless experience and establish trust so that they can transact quickly, safely and securely with their customers online.
Headquartered in the UK and with over 1,000 team members across 16 countries, we work with 20,000 customers in over 70 countries. Some of the world’s best-known businesses rely on GBG to provide digital services and keep the economy moving, from US e-commerce giants to Asia’s biggest banks and European household brands.
To find out more about how we help our customers establish trust with their customers, visit www.gbgplc.com and follow us on LinkedIn and Twitter @gbgplc
Main office address
Chester Business Park
Key Products / Services / Sectors (USPs)
Our Identity Solution provides fast and compliant identity checks for every customer.
We combine world-leading data, technology and expertise.
Our global data partners have access to the richest data, giving you access to more than 4 billion customers.
Our innovators are continually improving our technology. A 100% decision rate online can be achieved through layering ID documents, data, biometrics and human reviewers to deliver the accuracy and insights you need. And because our risk profiles are uniquely flexible, you can optimise your identity verification processes to only onboard the customers you can trust.
Our expertise in compliance keeps our solution at the forefront of regulatory changes, and ensures you meet AML and KYC regulations with a GDPR compliant audit trail.
Our fast and simple onboarding experience, combined with regulatory rigour, means you gain more customers with no compromise to compliance.
Our professional services team can set up our solutions to match your business needs, and offer ongoing support to optimise your customer onboarding.
Area of focus
Internal services (enterprise)
Identity provisioning (IdP)
Offer translation of protocols
Can offer consent capture if required
Can capture self-asserted
Can verify self-asserted
Can integrate with third parties (eg Open Banking)
Supports verified claims (VCs)
Yes – third party verifiers used (including Open Banking)
Yes – In-house verification service
Multiple factors (MFA)
Data store functionality
Configurable for specific sectors (e.g. health)
Use decentralised stores (eg Wallets or online)
Can offer consent capture/handling
Account management for users
Key management required by user
DID (decentralised identifiers)
Third party capability
Data minimisation support
Variable registration (multi-user journey support)
Support for accessibility
Logging and audit
Offline options, incl. F2F
Upgrade paths to increase assurance levels over time
Creation of delegated accounts
To modify system behaviour
For risk-based authentication
To use events to drive transactions
To manage user journeys, including verification
To handle LOA upgrades/downgrades
Handle identity document’s (eg drivers license)
Handle health information (eg vaccine certificates)
The GBG State of Digital Identity 2020
“Previously our manual process was open to fraudsters, now with GBG we are confident manipulated and fraudulent documents can be detected. This is helping to keep fraudsters away and providing us with the regulatory compliance reassurance that we require at Oanda.”
Graham Morris, Compliance Officer at Oanda.com
"GBG's PEP and Sanctions ongoing monitoring solution has helped to reduce our exposure to high-risk global customers. We receive flags for any high-risk players and also receive alerts if any existing player's status changes. This gives us confidence that we are automatically being protected and maintaining compliance. GBG's expertise and support help to ensure our process run smoothly and efficiently."
Charlie McMaw, Head of Fraud, Risk and Payments at High 5 Games
“GBG provides a global solution, on a single platform, and will play an imperative role in our mission to expand our international operations”
Yuval Tal, WorldCom Finance
Main point of contact
Name: Claire Bergin