Digidentity is a provider of a variety of digital identity products and services. We are active in a number of countries and have verified individuals in more than 150 countries worldwide.
We have been working closely with governments in Europe and North America for a number of years. Most significantly in The Netherlands where we are a provider of citizen and business identity and in the UK where we are a founding member of the GOV.UK Verify scheme.
We offer identity services at multiple levels of assurance up to LoA3 (UK) and eIDAS Low, Substantial and High. Additional services: Authentication, authorisation management, qualified certificates and digital signatures. We’re compliant to the highest EU standards.
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Main office address
Waldorpstraat 17p
The Hague
2521CA
Netherlands
Key Products / Services / Sectors (USPs)
Digidentity is now active in several countries, working for various governments, and we have users with over 150 different nationalities. Our platform, and service, is responsible, for the largest supplier of GOV.UK Verify in the United Kingdom. In The Netherlands we are an officially recognised broker and supplier of eHerkenning (business identity). Last year, our software processed >250 million authentications and protected the digital identity of more than 20 million people.
We are a specialist in authentication technology relating to user login processes. Furthermore, we are an eIDAS accredited Qualified Trust Service Provider for SSL, SBR and professional certificates and qualified digital signatures (eSGN).
Our service works with most browsers and iOS and Android operating systems. It is designed to work on mobile and web with the user able to swap between journeys seamlessly.
Digidentity’s servicedesk supports users (via telephony, e-mail and WebChat) seven days a week (except for bank holidays). 08:00 – 22:00 on weekdays and 08:00 – 17:00 at weekends. WebChat support accessibility standard: WCAG 2.0 AA or EN 301 549 9: Web. We also provide 24/7 client integration support via phone and e-mail.
Summary of service features and benefits:
- Biometric facial recognition;
- Trained staff for manual intervention for document validation;
- Multi-factor authentication and anti-spoofing capabilities;
- Liveness detection;
- Over 155 countries official government IDs accepted;
- GPG44 and GPG 45 – GOV.UK Verify compliant;
- Privacy by design platform;
- SAML and OAuth 2.0 protocols for authentication and authorisation;
- MRZ and MRC (chip) extraction;
- Multiple levels of assurance and up-lift (up to eIDAS Level 3).
Services
Area of focus
Consumers
Internal services (enterprise)
Identity provisioning (IdP)
As-a-Platform
API
As-a-Service
Hub
On-board RPs
Offer translation of protocols
Handles federation
Attribute brokerage
Can capture self-asserted
Can verify self-asserted
Can integrate with third parties
Verification services/support
Supply verification
Utilise verification services
Authentication
MFA
Social
Biometrics
Mobile device
Data store functionality
Attribute storage
Attribute sharing
Configurable for specific sectors (e.g. health)
Account management for users
Yes
No
On request
Account recovery
Self-service
Help desk
Channel support
Omni-channel
Web
Mobile
Digital assistant
Other
Protocol support
SAML 2.0
OIDC
Oauth
UMA
Third party capability
External
Internal
Other
Other
Risk-based authentication
Anti-fraud support
Data minimisation support
Consent management
Variable registration (multi-user journey support)
Support for accessibility
Logging and audit
Billing system
User Journeys
Self-service
Offline options, incl. F2F
Upgrade paths to increase assurance levels over time
Creation of delegated accounts
Rules
To modify system behaviour
For risk-based authentication
To use events to drive transactions
To manage user journeys, including verification
To handle LOA upgrades/downgrades
API available
Yes
No
Supports eID
Yes
No
Clients
Partners
eHerkenning
Cabinet Office
Open Identity Exchange
Post Office
Yubico
Digital Identification and Authentication Council of Canada (DIACC)
Main point of contact
Name: Jonathan Evans
Email: jevans@digidentity.com
Phone: +44 (0) 7877 812280