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Digidentity is a provider of a variety of digital identity products and services. We are active in a number of countries and have verified individuals in more than 150 countries worldwide.

We have been working closely with governments in Europe and North America for a number of years. Most significantly in The Netherlands where we are a provider of citizen and business identity and in the UK where we are a founding member of the GOV.UK Verify scheme.

We offer identity services at multiple levels of assurance up to LoA3 (UK) and eIDAS Low, Substantial and High. Additional services: Authentication, authorisation management, qualified certificates and digital signatures. We’re compliant to the highest EU standards.

Main office address

Waldorpstraat 17p
The Hague
2521CA
Netherlands

Telephone number

+44 (0) 330 60 60 732

Website

www.digidentity.eu

Key Products / Services / Sectors (USPs)

Digidentity is now active in several countries, working for various governments, and we have users with over 150 different nationalities.  Our platform, and service, is responsible, for the largest supplier of GOV.UK Verify in the United Kingdom. In The Netherlands we are an officially recognised broker and supplier of eHerkenning (business identity). Last year, our software processed >250 million authentications and protected the digital identity of more than 20 million people.

We are a specialist in authentication technology relating to user login processes. Furthermore, we are an eIDAS accredited Qualified Trust Service Provider for SSL, SBR and professional certificates and qualified digital signatures (eSGN).

Our service works with most browsers and iOS and Android operating systems. It is designed to work on mobile and web with the user able to swap between journeys seamlessly.

Digidentity’s servicedesk supports users (via telephony, e-mail and WebChat) seven days a week (except for bank holidays). 08:00 – 22:00 on weekdays and 08:00 – 17:00 at weekends. WebChat support accessibility standard: WCAG 2.0 AA or EN 301 549 9: Web. We also provide 24/7 client integration support via phone and e-mail.

Summary of service features and benefits:

  • Biometric facial recognition;
  • Trained staff for manual intervention for document validation;
  • Multi-factor authentication and anti-spoofing capabilities;
  • Liveness detection;
  • Over 155 countries official government IDs accepted;
  • GPG44 and GPG 45 – GOV.UK Verify compliant;
  • Privacy by design platform;
  • SAML and OAuth 2.0 protocols for authentication and authorisation;
  • MRZ and MRC (chip) extraction;
  • Multiple levels of assurance and up-lift (up to eIDAS Level 3).

Services

Area of focus

Consumers

Internal services (enterprise)

Identity provisioning (IdP)

As-a-Platform

API

As-a-Service

Hub

On-board RPs

Offer translation of protocols

Handles federation

Attribute brokerage

Can capture self-asserted

Can verify self-asserted

Can integrate with third parties

Verification services/support

Supply verification

Utilise verification services

Authentication

MFA

Social

Biometrics

Mobile device

Data store functionality

Attribute storage

Attribute sharing

Configurable for specific sectors (e.g. health)

Account management for users

Yes

No

On request

Account recovery

Self-service

Help desk

Channel support

Omni-channel

Web

Mobile

Digital assistant

Other

Protocol support

SAML 2.0

OIDC

Oauth

UMA

Third party capability

External

Internal

Other

Other

Risk-based authentication

Anti-fraud support

Data minimisation support

Consent management

Variable registration (multi-user journey support)

Support for accessibility

Logging and audit

Billing system

User Journeys

Self-service

Offline options, incl. F2F

Upgrade paths to increase assurance levels over time

Creation of delegated accounts

Rules

To modify system behaviour

For risk-based authentication

To use events to drive transactions

To manage user journeys, including verification

To handle LOA upgrades/downgrades

API available

Yes

No

Clients

Partners

eHerkenning

Cabinet Office

Open Identity Exchange

Post Office

Yubico

Digital Identification and Authentication Council of Canada (DIACC)

Main point of contact

Name: Jonathan Evans

Email: jevans@digidentity.com

Phone: +44 (0) 7877 812280